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SHIPPING & RETURNS

ONLINE PURCHASE RETURNS POLICY

All sales are final. No cash or credit card refunds. No exceptions. Ros B Beauty ships to addresses within the United States (including Alaska, Hawaii and U.S. Territories) and Canada ONLY.

 

Adverse Reactions

In the event of an adverse reaction we must be contacted with a picture  emailed to us of the adverse reaction within 10 days of the products being

received. Confirmation date of package is verified through package tracking. After email is received and approved by management the products can be returned for a full credit towards another product. Products must be received by RosBBeauty within 21 days of package being received by customer. We only credit the client for one purchase date. Ros B Beauty will not be held liable for any adverse reactions. If a reaction occurs, please contact your Physician immediately.  If you believe you have experienced an adverse reaction to one of our products, please contact us at   customercare@rosbbeauty.com

 

Limitation of Liability

Ros B Beauty shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site, interpretation or misinterpretation of product benefits or the performance of the products, even if Ros B Beauty has been advised of the possibility of such damages.

 

Product Return Process

E-mail our Customer Service team at customercare@rosbbeauty.com with the order number provided on the packing slip and any necessary pictures. Once reviewed and

approved by management, carefully re-pack the product with your packing slip and return it to us through an insured courier (UPS, FedEx or USPS) to the address below:

 

Ros B Beauty

108 N. Ballard Ave Ste.104

Wylie, Texas 75098

 

All inquiries regarding your return should be directed to: customercare@rosbbeauty.com

 

Electronic Delivery

Ros B Beauty Online eGift Cards are delivered via email. The sender’s name and email address are included for the recipient.

 

Standard Service Processing Times

 

Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability. We ship Monday through Friday 10am-5pm. During sales, around major holidays, in rare instances, we may experience backlogs at our warehouse that result in shipping delays of up to a week.

 

  • Orders destined for P.O. Boxes are delivered within 6-14 business days.
  • Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date.
  • Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.

 

PLEASE NOTE:

*All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.

**Second Day, and Overnight Service is not available for shipments to APO/FPO/DPO, PO Box destinations, U.S. Territories, and some locations in Alaska and Hawaii.

 

Overnight Service

Overnight orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. Overnight orders placed after 3:00 PM EST will be processed and shipped the next business day.

 

  • Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.
  • Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for Overnight Shipping.
  • Please note that a signature may be required upon delivery for Overnight shipments.

 

US Shipping and Handling Charges*

 

Order Total               Standard Service                   2nd Day Service                 Overnight Service

$0.00 - $25.00                     $6.00                                          $10.00                                        $15.00

$25.01 - $40.00                   $7.00                                          $11.00                                        $16.00

$40.01 - $99.00                   $8.00                                          $13.00                                        $18.00

Over $100                              FREE                                          $15.00                                        $20.00

 

*The Order Total used to calculate Shipping and Handling Charges does not include the value of the purchase of Ros B Beauty eGift Certificates.

 

SHIPPING TO CANADA

During Checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout. For shipments totaling less than C$50, there is a delivery charge of C$7.95 for standard shipping. Express shipping is C$11.95. For standard orders, your total order delivery time will take between 2-4 business days, depending on the method of shipment and final delivery destination. For express shipping, your total order delivery time will be between 1-3 business days (depending on the method of shipment and final delivery destination).Your shipping address must be in Canada.

 

FREE standard shipping is not available on orders shipped to Canada.

 

Any order shipped to Canada that has a value over $20 USD (not including shipping) will incur the following charges: $5.00 customs handling fee and all applicable taxes.

If you have any questions regarding shipping policies or tracking your shipment please email customercare@rosbbeauty.com

 

 

 

CONTACT

1+855-348-4652

info@rosbbeauty.com

108 N. Ballard Ave Ste.104

Wylie, Texas 75098

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